A 111-year company with millions of clients revitalised, and still going strong; with Joe Hart Global CEO of Dale Carnegie
The UnNoticed Entrepreneur May 10, 202300:04:092.89 MB

A 111-year company with millions of clients revitalised, and still going strong; with Joe Hart Global CEO of Dale Carnegie

In this episode of The UnNoticed Entrepreneur, host Jim James interviews Joe Hart, the Global CEO of Dale Carnegie. Joe talks about how he revitalised the 111-year-old company after joining it in 2015. He talks about modernising the brand, making it more relevant, and the technology overhaul the company underwent, particularly during the COVID-19 pandemic. Joe also emphasises the importance of change management and listening to franchisees and team members in different parts of the world. He spent months listening and understanding the opportunities that people saw in the business, which allowed the company to move faster in the years to come.

Joe also shares some tips on how to connect with others and understand their perspectives. He emphasises the importance of building a foundation of support, which involves listening, comprehending, and building connections with franchisees and team members. By listening and learning from them, Joe was able to shape the company's plan and develop strategies that brought the company to new heights. Joe's tips for entrepreneurs include being intentional about branding, being open to change, and creating a culture of listening and understanding.

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The UnNoticed Entrepreneur is hosted & produced by Jim James.

Welcome to The UnNoticed Entrepreneur. This show will tell you how to get the recognition you and your business deserve. Our guests share their practical insights and tools, which you can use straight away. Your host is International Entrepreneur, Podcast Host, and Author, Jim James. Hello and Welcome to this amazing episode of The UnNoticed Entrepreneur. Because we've all, I'm sure, been touched by the amazing knowledge and wisdom of Dale Carnegie at some stage in our lives, and we're very blessed today to have Joe Hart, who's the Global CEO of Dale Carnegie on the line joining us from Detroit, Michigan. Yeah. Thank you, Jim, and it's great to be with you again. And it's, it's an incredible business founded by Dale Carnegie in 1912. I mean, today we are in 86 countries. We've got 200 operations, as you mentioned, we're franchise. Which means we've got these amazing franchisees who are in cities and states, and countries, all over the world, really who are leading our Dale Carnegie connection with our customers. And at the same time are working together. Working together as one global company to deliver Dale Carnegie's, programs, you know, the Dale Carnegie course, which has been iconic, taken by just tens of millions of people. And even today is something that remains one of the most popular business programs people around the world are taking it. It's about unlocking greatness and helping people communicate and have it better interpersonal skills and manage stress and worry being leaders, develop self-confidence. And then other programs that we have like high-impact, presentations, being a powerful presenter, being a leader, being a salesperson, you know, different kinds of things that we have. So one of the things that we teach in Dale Carnegie is that, "People should talk about those things they've earned the right to talk about," right? That they're eager to share, they're excited about. And for me, that really comes down to 'authenticity.' And I have found, especially over the years as I've given more presentations and speeches that people really want authenticity. So one of the most important things that any leader needs to do is to create a vision that people can rally around. And that's often easier to say than it is to achieve. But that's ultimately, what it takes, I think to, to move and to create something. The book is called "Take Command," which is really about being intentional, and it's built on Dale Carnegie's ideas. And part of what the need that we saw was that there met so many people who know the name, 'how to win friends or whatnot.' But there's a young generation, particularly, let's call it who just have never heard of these things. And so the thought was, let's build on Dale Carnegie's principles and let's deal with the kind of problems and challenges that they have in their lives today with stories that are from diverse people all over the world. So Take Command is about, 'taking command first of your thoughts and your emotions.' The book has written in a way that's easy for people to read. We've gotten great reviews on the book from people of all ages. lots of stories. People like stories, this is not complex reading, it's very easy to read the great stories, the people their situations that people can relate to. So, if people are going to read a book, we've tried to make this one, that would be a fun engaging one for them. Now this is just a trailer for a full 20 minute show. The show will be dropping into your feed in the next day or so. So do look out for it and do enjoy it, share it, and review it. Thanks for listening to this trailer of The UnNoticed Entrepreneur.