If you can't get that tune out of your head, someone probably wanted it there as sonic branding.
The UnNoticed Entrepreneur November 26, 202000:10:016.93 MB

If you can't get that tune out of your head, someone probably wanted it there as sonic branding.

Mastercard spent US$15m on a theme tune, so what have you spent on sonic branding for your company? I share why the music which accompanies your brand on podcasts, your website, calls on hold and even in the office or when someone opens the showroom door, should be in alignment with your brand values. It's not just what you say that counts, it's the tune that customer has in their heads which will create emotional and physical connections to your brand. Listen in and see if you recognize some of the tunes I play, and give an example of the work by UK Company PHMG, sonic branding specialists. 

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Jim James:

That tune brings back so many memories as a young lad in the cinema, with your friends, and then going to the cinema with your family and then going to the cinema, with your girlfriend, and then of course, going to the cinema with your children, the Pearl and Dean theme song. Now the company itself made that sound and it became synonymous with popcorn, soft drinks, and entertainment and escapism. So today on this episode of speak, I'm going to talk about the sonic branding. Because I'm leading a masterclass, called speak PR. And one of the students had made an audiogram. And she had used a piece of music to go with a theme of her company. And it just got me to thinking about what would have been the best music, how would you choose the music, so want to do a little bit of research and just have a bit of a think about the sound quality that your company projects, and what kind of clues your music gives to your brand. So there are a few scenarios that you might want to think about if you're thinking about Sonic branding. And the reason I think it's public relations is because every touchpoint every experience that a potential customer or member of staff or partner has with your company creates an impression. And you can manage that impression through, obviously, what they see what they read, but also what they hear and what they hear isn't always speaking voices. So let's just look at when you might want to think about Sonic branding, or Sonic communications. Now, you want to use this if your brand is appearing in audio or video media. Now, this is something I thought about because for this podcast, I had to select a theme tune. Actually, I went through quite a few different kind of tracks. I wanted something that was a little bit modern, but not too metallic, and not to synthesizer. I wanted something that was mature, but not old age. And I wanted something that was a little bit intriguing, but not too mystical. So if you've got content that you're creating for social media video, for TV for radio streaming, audio streaming video, if you're creating audio Graham's sound is something you have to think about a theme tune if you like for your own company. Now what about if you have a device that is complimented by a sound, something that reminds you that you're about to use it, and it could become a reminder and let other people around, you hear that tune? Let's just listen to this one, and see if you can get which one it is that that, of course was the Intel Inside. I use a Mac but I still recognize that from when I had my old Toshiba laptop. So the Intel Inside just that short, five second noise reminds you of all the computers, the laptops. And of course, Windows operating system, when it opened up had the same thing whilst you watch the flags, waving and trying to start. So if you have a device that is used by customers, or could be for example, when they're entering a store, for example, when they're coming into the store, do you have a noise, desist the door open and shut. Sometimes it's a bell, but it could be a welcome. It could be an audible the other time is when people are on hold. Back in 1995. When I went to Singapore, there was a company called service on hold. And when you rang the phone number, it would give you a record and tell you all about that company. So it's not new technology. This has been around for a long time. But how many people are currently using that for their own call centers or customer care centers? That's another way to increase the recognition and the recollection of your brand. Now, is this a worthwhile thing to do? MasterCard believes so because in 2019 they spent $15 million on a new Sonic brand. The windows I've talked about but also on the iPhone. The iPhone originally had the default ringtone of the marimba ringtone if you remember that one, but in 2017, they rebranded The default sound to reflection. So how many of us have woken up to the ringtone of a mobile phone knowing that it's an apple, for example, not because we've seen it, but because we've heard it. So there's an opportunity, then to think about your company's value and how it can be seen in branding, but also how it can be heard. In your website, call on hold when people are entering your, into your premises, your staff coming into work, for example. Now, there's a as an example, there's a company, actually in Manchester, that actually creates audio, it's called PHMG. And they talk about the physiological and psychological connection between sound and emotion, that when we hear things, we have a connection to those sounds, it makes sense. You hear a dog bark, you have one impression, you're a baby cry, another you hear a certain kind of song, it'll remind you of a particular time in your life and so on. So there's a connection between what we hear and what we think about at an emotional level. And we can use that with Sonic branding. This Manchester company, PMGH is a specialist in in Sonic branding. And they talk about two of their clients on their website, one of which is a company called American fliers. And the way that it articulates The brand is that they had a quiet confidence in their ability to educate and to inspire. And they wanted to express this in a light nostalgic track that carries a strong feeling of pride and aviation history. They say the core melodies carried by smooth horns to create uplifting, encouraging sound while in the background, the warm orchestral strings, and the subtle drum flourishes suggest honest approachability. All together, this adds up to a decidedly cinematic track that evokes the feelings of the premier service American flight is known for. So let's just listen to this American fliers Sonic branding. Okay, so I think we get the idea uplifting and soaring It is indeed. So that's the kind of sounds that we can create, if we're really interested in thinking about articulating our brand. So thinking about the brand qualities that we've got, and then work with companies like this PHMG.com. Company, to rticulate that, if you don't ave that kind of budget, I've ust gone to one of the sound ibraries and listen in for $50. ou can buy an existing track ourse if you really want to go or it. You can use something ike GarageBand and create your wn. And here's someone that eeds no more introductions. But n the way out, just like to hink about Sonic branding, and hink about how you communicate our brand, especially if you've ot a podcast or doing udiograms What can you do to ake sound part of your ommunication strategy? And ere's someone who probably oesn't need much introduction. ut until we meet again, I wish ou the best of health, rofitable business. And that is our thinking about music. Think bout audio. make it relevant, ake it part of your public elations campaign.