Unlock the Secret to Growing Your B2B Business Without Increasing Overhead
Struggling to grow your B2B service business? Raul Hernandez, CEO of Do Good Work, reveals the framework he's used to help clients like Aaron Parkinson triple their growth in under a year - without adding more overhead.
Raul shares his holistic 3-part approach to optimising operations, marketing & sales, and product - uncovering hidden opportunities to boost profitability, streamline workflows, and delight customers. Learn how to build "evergreen" systems and habits that sustain long-term growth, even as you scale.
Discover the mindset shifts needed for founders to become true leaders, confidently charge premium rates, and partner with clients to drive transformative results. Raul's insights on value-based selling, navigating negotiations, and tapping into the psychology of your ideal clients will elevate your entire sales process.
Whether you run a marketing agency, consulting firm, or any other B2B service, this conversation is packed with actionable strategies to take your business to the next level.
Recommended by Raul: "Traction" by Gino Wickman
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Jim James (00:00)
I want to read something to you from my next guest's website because it kind of summarizes where we're going to go with this conversation. It says, we have almost tripled in growth in one year. More importantly, it's given me my time and my sanity back. And that is just one client, Aaron Parkinson, the CEO of a company called Seven Mile Media. And he is the client of my guest today,
who is Raul Hernandez, who's joining us all the way from San Diego, has a company called Do Good Work. Raul's website has got a long list of clients who have increased revenue, increased their profits by a special secret formula that Raul is gonna share with us today. Raul, welcome to the show.
Raul (00:52)
Jim, thanks for having me.
Jim James (00:53)
It's my pleasure, well, with a website full of testimonials like this, how could I not wanna hand the mic to you? And I kind of let you take it away. So you were gonna talk about how you're helping clients predominantly in the B2B space to increase revenue without increasing the workload. And that's the key, isn't it? Often people are in service businesses.
Raul (01:05)
man.
Jim James (01:20)
Kind of increasing revenue and the overhead increases commensurately really, especially if you're in a service -based business, you're hiring more people to serve more clients. But you seem to have got some approach methodologies that you're going to share with us that really help people to break out of that cycle. So Raul tell us what Aaron and Jimmy Coleman and AJ Wilcox and Regina, just to name a few, what are they getting when they work with you?
Raul (01:50)
They're getting the experience of getting kicked in the teeth and punched in the face. So knowing what not to do, the hard way. No. So with Aaron, I primarily helped him as a COO within his agency growing. was, it was like a merger acquisition and I helped him grow. were almost nearly three acts in less than a year. given maybe another 30 days, we would have done it, but,
Jim James (01:54)
Yeah.
Raul (02:12)
the key thing there is around creating frameworks around growth and scalability. And this is just, this is not just for hyper growth. A lot of the principles that I developed working with Aaron and that I worked and implemented with Jimmy and AJ and Regina and others as well is a three pronged approach of looking at growth from a holistic point of view. So I'm going to give away like all the frameworks because I think I'm a framework system thinker applying that to specific areas and segments of a company.
So every single company has three different components. They have operations, they have marketing, sales, and product. Marketing is, I call that marketing and sales, but it's operations, marketing, and product. Around those three, you wanna dive into and getting clear of where you're at, where do you wanna go. And then from there, once you have a plan and a strategy to do that, you wanna be able to build what I call evergreen workflows or habits, because in a company, everything is an action.
And it's a habit if you're doing it correctly over time, consistently over time, because you're not just wanting to be successful in a year, three years. You want to be looking at the next five, 10, 15, 20 years. And how do you do that? Through consistency. How do you do that? Through endurance. But the habits are actions that either you as the founder perform, someone else on your team performs, or a machine performs. And now with the rise of AI, machines can be more prevalent, but they're not going to fully replace 100% of humans.
But they can replace a lot of the mundane or support a lot of the research or support a lot of the backend automations and things that you don't need to be doing. So step one again was clarity. Step two was building the evergreen flows. And then step three is synchronizing that, synchronizing that with yourself, with your team, with others, with the marketplace and through communication, because the one true thing that stands apart from a business that's going to be sustainable for the years to come is the level of the leadership that runs within that business. And that does stem limited or
maxed out by the founder. And if you're the limiting cap, then the company can only be as good as you. But if you invert it and you support it build others up, then the company can be greater than you. So there's a key and an art. It's not a simple science of capturing that, but that's the leadership portion. But that's the framework and methodology that I've worked on, developed and compounded on. Wrote a book about it. So if you want to get access to that, you can.
But from there we look at different areas of the company for the to optimize leadership, need to optimize operations, need to optimize LTV and then keeping clients on longer. Or if you need to optimize sales and revenue, which predominantly is probably where we're going to spend this conversation, you use that framework to approach and then from there we dissect each area to help you reach whatever goal you're trying to reach.
Jim James (04:52)
When you dropped in LTV, is a lifetime value, think, is that right? That's the term that you just heard. Yeah, so this is a winning business, delivering business and managing business maybe is another way of breaking down those three elements of any company, isn't it?
Raul (04:56)
Correct. Yes.
I love that, yeah, that's a really simple way of putting it, and that's brilliant.
Jim James (05:12)
Yeah, I that's when I sort of built my business is I really sort of clarified it with those three because it helps people to figure out which role they might be playing. Let's go through a case. Let's say, you know, if we can talk to that first company and you talk about putting in evergreen systems. What do you mean by an evergreen system?
Is that, you mean it's eco-friendly or?
Raul (05:43)
yeah, no detergents and no dyes. No, so I look at coming from a holistic point of view and I hate these trendy words, but I have no other word that I can use that actually is all encompassing around the company. Looking at how do you go to market? How are you currently selling? Who are you selling to? What happens when you close the sale? Who hands it off?
Who executed, how is it being executed? What tools do you use? What are the systems behind that? How do you keep the client or the account longer? How do you upsell, cross sell, down sell from there? What happens during off boarding? How do you manage the team? How do you think about the team? How do you think about yourself and your opportunity and the marketplace as a whole? So I look at all those key things and I have a proprietary audit process that I work with clients with.
But once we do that and we identify, cool, now I know where you're at and I know the heartbeat of your organization through sales, through numbers, KPIs, as well as communications, then you got to tell me where do you want to go? Because growth is not a black and white binary thing. Growth is actually very relative. And I'll explain why. Sometimes growth means the same number of team and higher profit margin and less stress. who wouldn't, I mean, I personally am a fan of that.
Jim James (07:01)
Yeah, I hear you.
Raul (07:01)
Same profitability or higher profitability, no more like overhead and less stress. I mean, if we're looking at optimizing for quality of life, it's not a bad deal. Others want real, tangible growth in terms of top line revenue at times that could harm the profit margin, but that's okay, because it's a temporary season, because you're increasing the number of people. And then from there, that also increases the leadership level of growth that you have to have. So there's different ways to approach
growth. So whatever that means for the founder that I'm working with, and I typically tend to attract a certain type of founder through my marketing and through my conversations with just who I am. It's something to also know as you're listening to this that you will attract a certain type of people because of who you are, frankly, and how you communicate to other people. And that's not a bad thing. You just have to the humility of knowing who you actually are and who you're attracting. And if there's a disconnect between who you're serving and who you're wanting to serve, look in the mirror first, but that's a different conversation.
But then once you identify where do you want to go, then it's building a game plan around, like you mentioned, and I think I'm going to use that moving forward because it was really helpful. How you're getting the clients, how you're servicing them and keeping them on longer and how you're servicing the team to keep them on longer so that the business can actually run and you have a business, not an offering or a lifestyle. You have something that can run without you. And I think that's the best way to create, and not to sound again like a trendy word, but it's the best way to create wealth, to be able to have an asset that builds assets
for you and you can support others to make life-changing money. That's kind of the reason of why I'm in business.
Jim James (08:35)
So, you've talked through frameworks. And my experience with frameworks and systems is they make a business more efficient and they improve net margin. And you can replace people for systems quite often, especially now with technology. But that gets to a certain level of incremental growth
Raul (09:01)
Mm
Jim James (09:01)
within the margin, but I think you've also been able to get quantum growth, haven't you, for your clients? You've kind of moved to another line on the P&L. How have you done that? Because that's not an efficiency issue. There's another level of gain, isn't there, for a company selling the same thing, but maybe to different customers in a different way. Can you just take us through that role?
Raul (09:10)
Mm
Yeah, absolutely. And one of my best friends is an accountant. I'll say this tongue in cheek is that you can't just cut costs to grow, but he also does jujitsu. So I might get knocked out by saying that. you're completely right. You can cut to grow, but that's only going to take you so far. The way that I look at it, and again, I have a simplistic point of view of like, here's just what I know has worked. So it's not the only answer,
Jim James (09:36)
Yeah.
Raul (09:53)
but I primarily focus on around the sales process and the good market process. In every organization, specifically in B2B, if you have a service or you have a product, we're gonna compartmentalize these things in three areas. So you have your product, your business case, and then the customers that you serve. And we're gonna dissect that. This is a framework.
The product that you have, let's put that off to the side. Let's talk about the customers that you serve first. Right now, typically either you're a niche company where you're working with one industry, one particular client, and one clear outcome. That's great, but not to be a thought leader. You don't have to do that to be successful. As a matter of fact, I speak to people and clients that are not niche down. They're generalists, but they have customer segments. So within your organization identifying who are the customers that I can serve at the highest level?
Who get the most value from our work, as well as that fit our business model. And finally, this is a nuanced approach that fit our culture, because there has to be a marriage between the culture of the team, the operations, the fulfillment to the actual clientele, how they operate, how they think, what the beliefs that you have to have together in terms of values. So that's one key thing in your customer segment. Per customer segment, you have to have a business case, because people don't hire you just because of the work you do. Yes, they do, they can.
But that's not really the real reason people hire you. This is a reason why some great, amazing companies with great offerings, beautiful websites, do not make more revenue and suffer with profit. And it's a brutal reality. But you have to have a real business case. Why are you actually here? What are you going to do for me? And that's the question that they ask. I always do this thought experiment. I even do it on LinkedIn SalesNav. You open up LinkedIn SalesNav and you type in, let's just say, for example, marketing agency.
You type that up, you'll come up, I don't know, 2,000 , 3,000, 4,000 results. You skim through, and I kid you not, I've actually done that. You skim through 20, 30, 40, 50, 60, every single website is nearly the same. We'll do this for you, we'll do that for you. I have yet to see, you dry cleaning, pet your dog, and water your plants? But if I did, then it would be the same thing. They'll do X, Y, and Z for me. That doesn't matter. That doesn't matter. You don't sell services. You don't sell what you're selling.
And that's the key thing. So when we talk about business cases is what is the actual area of transformation? What is the pain point? The customer that you're serving, the customer segment is facing. What does that transformation look like? What does that end outcome? And do you have case studies or testimonials or examples or stories to share to show and back up proof for that one core area of transformation? And that's just the first thing, because you need to also be able to communicate that in a way that is timely and relevant to them. And then we finally get to
your product or you're offering your service. And here it's less about I can fulfill on that, it's more about we have to imagine that every single one of us runs a product business. Even if you do services, you run a product -based business. What does that mean? That means that for every service that you deliver, you have everything quote unquote productized, not templatized in videos and trainings and checklists, because the higher dollar amounts, you'll sell that, but you won't sell that for like the high value that you really can.
It means that your team has a process to execute that on repeat, on speed dial. When needed, you know the deliverables, the timelines, the cost, the profitability per offering, and the team is confident to fulfill it. So if you have, let's say, five core offerings, and they're all productized, meaning that they have clear deadlines, clear scopes, clear ownership, clear communication lines, clear profit margins, and when you start creating
offerings to the marketplace that are quote unquote bespoke or custom. It's just combining one or two or three of the five together to create this new offering, which the perceived value can be higher, which serves your customer segment at the right level. We can dive more into that, but that's what I'm looking at. We're looking at increasing incrementally with the business model, the team and the sales process.
Jim James (14:06)
Raul, I'm interested that you differentiate between having systems and templates and that you have a productized service. Because for many people, that would be one in the same. A of a system of templates and like an offering that's repeatable would be considered a product. So,
Raul (14:31)
Mm
Jim James (14:34)
I don't want to labor too long, but I'd love to get your view on what makes it then into a product where you can give it a tangible value that the client will pay more for it than seeing a service that's just efficiently delivered.
Raul (14:51)
I'll give you a story in a real example. One of my guys used to do the done for you and now sells the done with you, the training, the coaching, and then from there the execution. Both are successful and as a matter of fact, I've built teams in-house for coaching, training, and made significant amount of top line revenue. However, in the business to business service side,
A-players really don't always want to buy a template. They want to buy the outcome. So internally for you, you can have those templates, you can have those systems and everything ironed out. But when you're selling it, you're not selling, hey, I'm going to give you access to these templates. Typically that devalues it because that's more work on the other person's side. And the key thing of perception of value is a perceived level of effort. And if you have the other person do more effort and exertion of energy to get the results,
and it's gonna be like, well, that's the reason why gym memberships are so cheap versus this dopamine pill supplement thing that is super expensive, more than a gym membership.
Jim James (15:57)
I see. So you've got a product and then you're really say helping the client with a transformation there. And as you say, then they're seeing actually a shorter path to profit themselves, aren't they? Because you're helping them to get through that. Well, when you go in and work with people and entrepreneurs, tell us about the mindset change that has to happen within the entrepreneur because
you know, entrepreneurs start a business on the whole on their own, or maybe with a partner, it grows, they get more customers. They get you in, who puts in systems. But what work needs to be done, if you like, through the entire process, because this, has to cascade, doesn't it, into the whole organization. You referenced this earlier on as well in our conversation about sort of the mindset of the
Raul (16:49)
Mm
Jim James (16:56)
of the founder changing. How do you help when you do good work, as your company's called? How do you help the whole business elevate itself?
Raul (17:09)
That's an easier answer than execution as most things are. I'll tell you personal story and then as well like when working with different clients, some of their shared stories. When I have a client that comes to me and they tell me their particular goals and their personality and who they are and the work, like what happens when we reach their goal? It's like, wow, I need to become a better person. I always think about it like I need to become a better person to continue to serve this person. Cause like I can't lower my self expectations.
Because once you start playing at a different level, it becomes daunting, like a parallel to that was like I'm training right now for an Ironman, like a half Ironman. And some days I really just don't want to do it because every training session is very, it's a real training session. So you just can't hide from it. But I know that that's the level that I've set myself to play at. Same thing in business. When you flip that and you work with clients and when I'm working with clients directly, there's a few things that need to change. Number one is that they already have to have the belief that they need
Jim James (17:51)
intense.
Raul (18:05)
support to get to the next level. So I'm not convincing them of anything. So that's the first belief is that the humility of knowing, you know, I need some support, like I can actually benefit from someone else who's done that and helped me. So that's the first thing. So it's almost like a humility mindset, not like I'm so terrible. I'm the worst, more about like, Hey, I can't, I'm excellent at what I do. I know that I have areas of growth. That's it's a growth mindset. The second approach is around knowing that the more that you dive into leadership and the more that you grow in terms of people, if you're adding
five more people to the staff or you're from 15, 20, 30, 40, 50 employees, you start becoming a coach for them as well. And the same thing that I just mentioned earlier happens to them is like, crap, I have to become a better person. Like I have to focus on my habits, which is why I like to focus on daily habits because you can control the future by controlling your habits today. And if you're focusing on the right things and taking the right actions, it's gonna, over time, you will get the right results. Like it's inevitable. Like I think that's a law of nature. I'm not too sure, but it
to dive into that realm of philosophy. But same thing happens with the founders that they have to become a, almost like a coach leader. As Tom Ziger puts it, is that you have to be able to lead effectively, but have other people's intentions and intuition have them lead themselves. And you have to participate in that. The other thing is around sales. When we start working on, the value of your work is actually higher. We may have to increase pricing by, I don't know, a 100% , 50%,
200%, like, that's not unrealistic because in the beginning you were selling by yourself. Now that you have a team or you're growing 10 people or 20 people, you have to play at a different level. You're selling at a different level. And I literally had clients tell me like, I feel like I'm gonna get laughed out of the room when I make this offer. And I have to get on coaching calls with them and say, no, you're not. Here's why. And just logically show them,
even though emotionally, like it still feels like, I'm nervous about this. And I've done that myself too. And the key thing is when you're trying to shoot home runs or hit home runs, you can hit them. The key thing is to always making sure that you tie it back to value and tying it back to who you are and what you stand for. Cause a lot of it also is self -worth reflection. I don't want to dive too much in that mindset, but do you really believe in the worth of the work that you do? Do you really believe in the wins and the stuff that you've done in the past?
Jim James (20:23)
What?
Raul (20:26)
Because I think entrepreneurs, get stuck in our minds around, this isn't valuable. I'm actually worse than I actually am. And sometimes that cycle can put you down. And I think that's part of the emotional roller coaster of entrepreneurship.
Jim James (20:39)
Raul, I think you're absolutely right. I do want to pick you up on the term values. You talked about value and then you went down the path of talking about your own values. But let's just talk for a moment about how you coach that person to position the value in the mind of the client. Because this is the key, isn't it, to increasing the value, the invoice value is interpreting for the client,
Raul (20:49)
Mm.
Yes, yes it is.
Jim James (21:08)
how this is going to make them money, right? In B2B settings. How do you do that? What would be your coach with your coach hat on? What would you be saying for them to...
Raul (21:15)
Yeah, you can see I'm beaming up because I just love, I love doing this. I love making deals and I love helping people win deals. I don't know. It's like a passion. All right. So you don't always help people make more money. You got to find out who they are first. What point of view do they come from? And this is sounds weird, but like. And this in this client in particular, when we went to market and analyze their particular ideal clients, because we want to optimize for the best, you can't optimize for not the best.
Jim James (21:23)
Yeah, that's good. It's exciting.
Raul (21:44)
We identified that the key clients that they want to serve are two types of people. One's need to feel important and one's need to be right. The others are supportive of the ones that actually give them the opportunity or the donations or the funds to actually execute the work. So at the end of the day, the offer isn't, we're going to help you make more money. Sometimes it's, hey, we're going to help you deploy this effectively. We're going to help you make most of the funds that you have, or we're going to help you increase your perception in the marketplace. And that to them is valuable. And that's really interesting because once you identify
who you're selling to, their personality style, their beliefs about themselves, how they view the world, how they like to be communicated, as well as the work that they're in and how does that correlate, then you just tie the sales process to that. And the sales process that I use is fairly, fairly simple. But the key, mean, everyone probably follows this, and I'm not a particular sales trainer here around it, but you'd find out where they're at, where they wanna go, and then why they wanna get there, what's stopping them, et cetera, et cetera.
But when you present, and this could be in the second call, the third call, probably around the second or third call, once you have all the information, the way that I present it and teach clients to present is to not share any slides, to have a real human connection in the beginning. Saying, Jim, I want to recap what I heard in the first conversation. Can we go through that? Like, yeah, absolutely. I want to make sure that I heard you correctly. Again, this is all communication. It's from one mind to the other.
And I dive in, Jim, you told me that this is where you're at. These are some of the things that's struggling here. It's causing these frustrations, is that right? And then from there, you'll either accept it and say, yes, that's right. I've had when I've done this personally in my calls where the other person receiving it, not because I'm some sort of manipulative, I'm just having empathy. They literally drop down their shoulders and say, yeah, that's right. That's where we're at right now. And again, I'm not here to, I'm not here to
manipulate or sell anything that they don't need. I'm here to serve them. The first principle of sales, if we are going to do sales training. I follow the Norwegian translation, which means, selja, which means to serve. Like you're here to serve that other person. Anything else out of that, like don't listen to this process, but this process is like a hammer. You can do really good with it.
Jim James (23:54)
It's interesting this idea that you're getting into the same frame of mind as the person who's sitting on the other side of the table.
Raul (24:02)
Yeah, that's the beginning. And then from there you say, okay, cool. And what I like to do is metaphorically move on their side of the table and address the problem on the other side of the table. And this may not always work depending on who you're working with. Some people are more objective and less emotional and pathetic. But regardless, you wanna make sure that they feel heard because depending on where they are, the personality style, that makes them feel important or that makes them feel supported or that makes them feel cared for or loved, again, depending on who they are
or if they're super analytical, it makes them know like, this person paid attention. Like, it depends on who they are. But once you move on their side of the table and you address the problem, I like to say, okay, cool. You told me this is your goal, is that correct? Okay. Here's what needs to be true to reach that goal. Not here's what I'm gonna do for you. Not here's what we can do for you. Not here's how awesome my product is. It's more here's what needs to be true because that's saying silently.
Irregardless if you work with me or some other person. Here's what needs to be true. And you go down the list of what needs to be true. And here you scope out the top of the top, best of the best, everything that you would dish out for them. Going back to your product type services. Like you're not making up anything new here. You're just combining the things that they need, but you're presenting it like, here's the red carpet. Here's what needs to be true. Do you agree? Yeah, I feel like that's just true. Awesome. Here's how we can work together
and then present them options. Which path do you want to take? You can do two options, three options, no more than three options. And this is pricing psychology. I don't know sure who invented this, but price anchor the highest on the left, mid in the middle, and then the low on the lowest. And the lowest has to be above your profitability number. So you'll never sell under profit. And this is in some secret manipulative way. So people can go ahead and choose the middle. I usually have people choose the top. Are we under pricing? Maybe, I don't think so.
But the whole point of presenting options as number one, you're not forcing them. They self select and close themselves. And the beauty of this process is it opens up the door for negotiation. That's all you wanna have. You wanna have a conversation. Here's what needs to be true. We both agreed. This is the suck state. This is the future state. Here's what needs to happen to actually execute this. There's no if, buts, or whats. Like this is like
the laws of nature, like you have to do these things to get to that output. That you can't defy this. Okay, cool. How do you want us to help you reach that? Which vehicle do you want to get in?
Jim James (26:38)
then
Raul (26:39)
And that's where the negotiation, the conversation starts and your higher probability of winning the deal because you've given them options. You've done it from a strategic point of view, not as a vendor, not as a freelancer or like an agency freelance. You're done it from a place of partnership and strategy. Cause that's what people secretly want. They want leadership. They want someone to get, it's going to get it done, done right. But someone that I can work with.
Jim James (27:05)
And I think, Raul, what you've done there is beautifully really annotate the process of, know, physically probably, but certainly figuratively speaking, being on the same side of the table as the person you're selling to. And as you say, look at the same problem from the same place rather than a tug of war over, you know, I'm going to sell you this and you're going to negotiate for
Raul (27:20)
Mm
Jim James (27:36)
the most you can get from me for the least you can pay from me, right, which is where that normally ends up in tears, right, because the agency walks out of the room, go, we gave away too much and the client ends up not getting what they want because they, because the
Raul (27:36)
Yeah, and
E.
Exactly, or you oversell and then fulfillment can't fulfill or you're fulfilling at a loss. All these different scenarios. And also the way that I presented, I literally present those as slides, but I don't put here's who we are. Here's what we've done. Like no one cares. They only care. What are you going to do for me? Like no one cares about your, mean, I know listening to this, I'm not, not empathetic about your experience. You're superlily unique in who you are and the experience that you have. There's no one else like you,
Jim James (27:55)
Thank
Yeah.
Yeah, it.
Raul (28:21)
but when you're talking to the client, they care about themselves only. So you have to mirror that to them. And the way that I present this is here's what needs to be true, here are the options. Making it super easy to make a decision. You want to not, I've seen these proposals where it's like eight pages and it's like bullet point, bullet point, and I'm like drowning. like, what are we doing? Like, I just want to know. It's super overwhelming.
Jim James (28:45)
Yeah.
Raul (28:46)
And these could be great companies. I've also had Chinese menus sent to me from different service providers where we're gonna do this, this, this, and this. These emails cost 500 bucks a piece. I'm like, 500 bucks? What are you doing for me for 500 bucks for an email? I can do that with like
Jim James (29:00)
Yeah, so it gets over complicated, doesn't it there, the person whose book you might be referring to as Herman Simon, who has a great book called, yeah, he's a great boy, he's a German chap, and he wrote a book called Confessions of a Pricing Man. And he wrote it in 1960s, I think it was, and really talks about how they use pricing to impact the psychological
Raul (29:10)
Herman Simon.
Jim James (29:28)
impact of products. And they used it like getting people to take trains and stuff like that. Yeah, Herman Simon. It's an old book, but a really, a really interesting book if you're into, into pricing theory. Well, you're plainly someone who thinks a great deal. And, you know, you're active on lots of levels, and you've got two young kids, as well as doing an Iron Man. When it comes to learning for you, where do you go in terms of podcasts?
Raul (29:31)
it's fascinating.
Hmm.
Jim James (29:56)
and or books what would be your go to one that struck you recently?
Raul (30:02)
For learning, probably read, I'm always reading either two or three books at a time. It's just, I don't know who I am and books are the most golden pieces of information that we could ever put our hands on. Life of experience for 30 bucks, 20 bucks, like that's invaluable. Yeah.
Jim James (30:18)
Yeah, it's amazing, isn't it? You get someone's life experience for $20, right?
Raul (30:23)
It's fascinating or any topic really. So I usually do audio books and I'm always on the go. I'm always listening on two, three XP. That's how I can down two, three books every week or two or over a weekend. The best book that has influenced me. So I've actually kept the library because I've read, I'm not gonna say how many books I read because that's the egotistical thing, but it's a lot of books a year. Like here are the books that I would want my son to read or I need to buy the physical version. I have some of them in my shelf over here. The one book that has influenced a lot of
of me to date would be Ziegler's Sea at the top. Reason being is that if you change the way that you approach your thinking, and then the book is great, the book is really, really insightful, but it's the ideas that you get from listening to that kind of material. And the key thing here is the way that you change your viewing your lens and the glasses that you wear for the same reality that you're in, the same experience that you have, say every day to day things.
And you see new opportunity. think that's the nugget from that book is to see the new opportunities and the plain existence that you're in. And that's part of what I do here with sales. It's like, I look at a company, I look at what they're doing. I find the valuable thing that no one else has seen because everyone is sitting on gold. Like the clients that I'm serving right now, the prospective clients that I'm working to serve, they're literally sitting on gold. They just need someone to help extract it, shine it off, and then present it to the marketplace.
Jim James (31:50)
Raul Hernandez, if someone wanted to find you that piece of gold and have you help shine their gold, where would they find you?
Raul (31:59)
The best place would be the website at dogoodwork.io or LinkedIn. You can just search for me at Raul Hernandez Ochoa.
Jim James (32:09)
And of course, I'll put Raul's details in the show notes. Raul, thank you so much for joining me all the way from San Diego. And we've really gone very deep into some really interesting areas. And whoever's been listening to this, I'm sure we'll be able look at their existing negotiations from an entirely different perspective. So thank you so much for sharing that today.
Raul (32:31)
It's a pleasure, thank you Jim.
Jim James (32:32)
So we've been listening to Raul Hernandez Ochoa, who is in San Diego, runs DoGoodWork, and it's dogoodwork .io, by the way. If you're looking for his website, and I'll put his website details in the show notes. And as always, thank you for listening to this episode of The UnNoticed Entrepreneur with me, your host, Jim James. And until we meet again, I just do encourage you to keep on communicating.