If you own the business, should you do the marketing? Listen to what this 75 year old entrepreneur has to say.
The UnNoticed Entrepreneur April 24, 202300:04:383.22 MB

If you own the business, should you do the marketing? Listen to what this 75 year old entrepreneur has to say.

Charles Read is the 75-year-old founder of Getpayroll.com, a company that processes over US$1bn in transactions per year and doesn't do his marketing. 

In this episode, host Jim James talks to Charles Read, an UnNoticed Entrepreneur who has built a successful payroll management company called GetPayroll. They discuss how Charles scaled his business, his approach to marketing, and his advice for entrepreneurs looking to grow their business.

Episode Highlights:

- Charles talks about issues like loyalty and a system to reward companies that give you referrals. He also shares one of the lessons he has learned about getting professional staffing.
- Charles explains that the Internal Revenue Service makes millions of mistakes a year, so they fix them. 
- Charles shares how the company started as a small business in the Dallas Fort Worth area and how they moved into the internet in the late '90s.
- Charles emphasizes the importance of having a reputation and being willing to do what is necessary to protect it.
- Charles talks about the referral program for clients and potential customers, where they are paid a percentage of the revenue and receive a referral fee.
- Charles explains why the "Pay per Click" campaign has been unsuccessful and suggests that businesses should try new things and expand their business, even if it doesn't work.
- Charles shares his advice for entrepreneurs looking to grow their business and talks about the importance of turning marketing over to somebody else.

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The UnNoticed Entrepreneur is hosted & produced by Jim James.

Jim James:

Hello, and welcome to this episode with all of the UnNoticed Entrepreneur. I just feel like saying, "Yee-ha," really, because we're going over to Dallas, Texas, to meet with Charles Read, who's built a company call "Get Payroll." They have over a billion dollars worth of 'payroll' that they manage every year. Charles, welcome to the show.

Charles Read:

We provide 'payroll services' and 'payroll compliance services.' We pay their employees. We do all the filings, all the tax payments. And then, we solve all the compliance problems that arise. Because the Internal Revenue Service makes millions of mistakes a year, so we fix them We just tried to explain 'who we were and what we did.' Tried to be not the major faceless people like our major competitors. And the fact that we always made the point that, "You could call Charles." I mean, you can pick up the phone. Any of my clients or anybody who's interested can pick up the phone and call me, directly. if you're gonna grow an Entrepreneurial business, you have to treat it as a business, not a job. And you have to do the things necessary to grow the business. And that is, you're right, it's a key psychological point that an Entrepreneur has to come to and say, "This isn't a job. This is a business. I need to manage the business." Well, from my point of view, Facebook is for sending pictures of the grandbaby to grandma. Okay. We actually get hundreds of leads from Facebook. We get leads from LinkedIn, TikTok, Instagram, YouTube. It's amazing. I don't understand Social Media. I don't believe in it. I think it's a farce, but that's me. Okay. I do not have a personal Facebook Page. I think it's a waste of time. I can't believe that people are interested in what I eat or where I go or who I'm seeing. I mean, you know, but it works. And they're in tune with that, in a way I'm not. And so, it's very successful. Michael, who's my videographer, does wonderful videos. We have our own YouTube channel. We do serious ones. We do some that aren't so serious. We did one that was both. We did a, I don't know if FUTA is the Federal Unemployment Tax Act. Okay. But it also refers to a type of Japanese pornography We did a 2001 a Space Odyssey parody. We do The Godfather Parody. We do a lot of fun things, as well as serious educational videos and webinars for our clients, potential clients. The FUTA one was a serious video. So, we're doing a lot of things that I never envisioned, but they do and they're effective because most of my clients aren't my age. They're younger than I am, and they live in a different world. So, we need to be in that world. And I need people who are smart, experienced, and knowledgeable in that world. So I hire him. And like I said to you before, an Entrepreneur doesn't need to be the smartest person in the room. He needs to hire the smartest person in the room.