How to deliver customer service action which exceeds the adverts, and generates positive publicity
How to deliver customer service action which exceeds the adverts, and generates positive publicity By Jim James, Founder EASTWEST...
Reputations take years to build and can be destroyed in minutes. Paul Hourihane of RemarkAsiaPacific explains the 6 aspects of a reputation, and also how the CX Academy is training staff on how to deliver action which exceeds the adverts.
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How to deliver customer service action which exceeds the adverts, and generates positive publicity.
Reputations take years to build and can be destroyed in minutes. Paul Hourihane of RemarkAsiaPacific explains the 6 aspects of a reputation, and also how the CX Academy is training staff on how to deliver action which exceeds the adverts. Read the article version of this episode - https://theunno...
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